What services can the Alliance provide?

  • Claims Handling -Licensed Claims Staff have multiple years of claims experience administering, managing, investigating, adjusting and settling claims in the following states:
    AK, AL, AR, AZ, CA, CO, DE, FL, GA, IA, ID, IN, IL, KS, KY, LA, MD, MO, MS, NC, NE, NM, NV, OH, OR, SC, TN, TX, UT, VA, WA, WI, WV, WY.
  • Accounting – with two full time CPA’s on staff, the Alliance has in depth experience with Statutory Accounting principles and policies.
  • Underwriting – Alliance underwriters fully understand the unique processes of underwriting FAIR Plan business.  They are also able to manually rate, as well as test your systems rating.
  • Auditing (Claims and Underwriting) – Alliance staff can perform both claims and underwriting audits of your Plans work.  Alliance staff can also conduct audits using your Plans claims or underwriting committees.
  • Payroll Services – our Alliance staff can work with the vendor of your choosing to handle your payroll services.  We have experience in working with ADP as well as Paycor.

All Alliance employees are cross trained in multiple areas within the organization to allow for efficiencies in operation.  With an ability to scale up quickly when needed (ie. CAT’s, or market changes).

Alliance employees have continued education with many holding CPCU, AIC, AINS, AU, or other designations.  Almost all Alliance employees have tenured experience in the standard industry working for carriers such as State Farm Insurance, Allstate Insurance, Allied Insurance, Safeco Insurance, Progressive Insurance, AAA Insurance, Westfield Insurance, etc.


How does a Plan join the Alliance? 

Joining the FAIR Plan Cost Sharing Alliance requires nothing more than a completed Non Disclosure Agreement (“NDA”).  A FAIR Plan should be searching for solutions related to cost sharing, but is not required to complete a Statement of Work or to contract in any manner to be a part of the Alliance.  The NDA simply allows for open communication, systems and process review, and communication between the Alliance and the FAIR Plan seeking cost sharing and savings solutions.


Who are the Board Members?

The Alliance is governed by a board represented by (1) a national trade association; (2) three trade organizations representing insurers of various interests; (3) one licensed insurance agent; (4) one additional member who meets the requirements of 1, 2 or 3 above.  Current representation includes State Farm, Allstate, Nationwide, Farm Bureau, Independent Agent.


Who is the Alliance Leadership?

The Alliance is led by Executive Director Mark Hillis, Alliance Assistant Director and Manager Melissa Chlon and Assistant Alliance Manager Erin Lux.  Illinois Plan President Joe Hathaway is a founding member.